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Security monitoring (SOC)

Security monitoring

We offer security monitoring service as an integrated part of our Cloud security monitoring service also within implementation of ISECO Security Monitor and IBM QRadar SIEM.

Regular evaluations and reactions to the outcomes generated by security monitoring systems such as SIEM are a crucial part of IT security operations.

However, not every company has the means and available human resources to build a complete internal competence. ISECO offers a security monitoring service for both custom solutions and already operating systems.

SOC service scope


We adjust the SLA and the scope of security monitoring service to the client’s specific needs. We are able to adapt to the needs and capabilities of both smaller and medium sized organizations with regards to the budgets, as well as larger companies requiring extensive services with demanding SLA.

Basic scope of the security monitoring service:

  • Sending generated offences to the ISECO portal
  • Analysis on the ISECO side (L1 operator and L2 analysts) via remote connection or direct access to the cloud platform
  • Evaluations:
    • Obvious false positives (closing of the offence with comment)
    • Potential incident (consultation with client staff required)
    • Clear incident (with immediate alerting of client staff)
  • Searching for all available information within the SIEM and other information sources provided in order to precisely specify the threat, identify possible impacts and define recommendations for its elimination
  • Contact with the client according to defined requirements and criticality: immediate sms, email, regular call. Referral of potential incident for internal resolution
  • Consultation during client analysis in form of webex
  • Recommendations for adjustments of rules and reports
  • The service can be further extended with L3 analysis or threat hunting
  • The actual deployment of the service is preceded by an analysis.

Are you interested in SOC services? Our team is happy to assist you.


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